Order and shipping help
Include the order number and email used at checkout so support can locate the purchase.
Start an order requestSupport that starts with the right path
How can we help?
Choose the reason you are here first. That gets order questions, giveaway questions, and scam concerns to the right information faster.
Giveaway questions
Use the Official Rules for eligibility, entry methods, winner selection, and all promotion terms.
Read the Official RulesScam safety
Verify winner contact against the Official Rules and Shift Culture's published channels. Do not send payment based on a social media message.
Review scam safetyContact Shift Culture
Tell us what you need.
Email info@shiftculturegiveaway.com or use the form.
Popular answers
How do I track a merchandise order?
Check the shipping confirmation sent to the email used at checkout. If you still need help, send your order number and checkout email through this form.
Where is my digital delivery?
Check the email address used at checkout, including its spam or promotions folder. If you cannot find the delivery, send your order number and checkout email through this form.
How is the winner selected?
The Official Rules control the drawing and winner selection process. Review them for the complete terms.
Where is the free method of entry?
The no purchase necessary entry method and all requirements are stated in the Official Rules.
How can I check whether a winner message is real?
Compare the message with the winner notification process in the Official Rules and verify it through Shift Culture's published contact information. Do not send payment based on a social media message.
